Frequently Asked Questions

How do I purchase? is an online retailer. When you see an item(s) that you like, simply click on it to view, then click on “add to cart” and proceed to checkout to complete your order.

Do you have a physical Shop?

No. We operate strictly online.

Do you have stock of all the products listed on the site?

We keep stock-on-hand of most products that you see on our website. Some products are sourced from our suppliers. However we can encourage you to check with us stock availability before checkout.

How long will delivery take?

It depends. For instance if you are based in a major center like Johannesburg, Pretoria, P.E, Cape Town, etc, then delivery is usually 1-2 working days via Courier. Outlying areas, delivery can take 3-5 working days.

If you select Pargo or PAXI as a shipping option at checkout, delivery can take 3-7 working days anywhere in South Africa.

What’s the delivery fee?

Our courier flate rate* fee is R99 for orders below R500.

Pargo shipping fee is R80

PAXI shipping fee is R69

Can I collect my order?

Collections can be arranged by appointment only

How can I track my parcel?

We will provide you with the full tracking details as soon as your order is dispatched.

Which payments are accepted?

We have multiple payment options such as EFT, Direct Bank Deposits, Payfast, Debit Card, Credit Card, SnapScan, and Payflex

Do you offer lay-by?

Not yet but we will do so in the near future

Can I buy on credit?

Yes you can. On checkout, simply select Payflex as a payment option to purchase OR

Simply checkout by clicking “Payfast” and then select either Mobicred or MoTyme as a payment option to complete the application. Once that it is done, you will be redirect to our website to complete the purchase.

*Excludes bulky items such a speakers which weigh over 20 kg

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